Returns & Exchanges
At Sit 'n Sleep, we are committed to your comfort and want to ensure you get the best night's rest possible. If you are not completely satisfied with your purchase, our flexible return and exchange policy is designed to help you find the perfect sleep solution.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 90 days of delivery to start your return or exchange process for mattresses and bedding accessories.
- 2.Prepare the Product
Ensure the item is in clean, sanitary condition and keep all original law tags attached to remain eligible for our comfort guarantee.
- 3.Schedule a Pickup
Our logistics team will coordinate a convenient time to pick up your return or deliver your new exchange directly to your home.
- 4.Receive Your Refund
Once the item is inspected at our warehouse, we will process your refund or apply your credit toward a new mattress selection within 7-10 business days.
